Terms & Conditions

Dhakafix's Terms & Conditions — In Plain English

Please read these Terms & Conditions carefully before using Dhakafix. We've written everything in plain, straightforward language — no complex legal jargon.

Last Updated: January 2026

Important: By registering or using Dhakafix, you agree to be fully bound by these Terms & Conditions. Please read them carefully before creating an account.

1. Introduction & Acceptance

Dhakafix (referred to as "we", "the platform", or "the site") provides an online betting and gaming service for users in Bangladesh. These Terms & Conditions constitute a legally binding agreement between Dhakafix and its users.

To use Dhakafix, you must:

  • Must be at least 18 years of age
  • Must be of sound mind and capable of making independent decisions
  • You must confirm that you have read and agreed to these Terms & Conditions
  • Must not be subject to any active restrictions or bans

Dhakafix reserves the right to decline service to any individual at any time, without providing a reason.

Please Note: Opening a Dhakafix account is strictly prohibited for anyone under the age of 18. Accounts may be suspended until age verification is complete.

2. Account Registration

To open an account on Dhakafix, you must complete the registration form with accurate and complete information.

One Person, One Account

Only one account per person is permitted. If the same individual creates multiple accounts, all accounts will be closed and any deposited funds may be forfeited.

Accuracy of Information

All information provided at registration — including your name, date of birth, mobile number, and email — must be accurate and up to date. Providing false information will result in immediate account closure.

Password Security

  • Use a strong password — combine letters, numbers, and special characters
  • Never share your password with anyone
  • Change your password immediately if you notice any suspicious activity
  • You are solely responsible for all activity on your account

KYC Verification

For security purposes, Dhakafix may request identity verification (KYC) at any time, including a national ID, passport, or other documents. Withdrawals may be suspended until verification is complete.

3. Betting Rules

The following rules apply to all bets placed on Dhakafix:

Bet Acceptance

  • Your account must have sufficient balance at the time of placing a bet
  • Once confirmed, a bet cannot be changed or cancelled
  • Minimum bet amount is ৳50; maximum limits vary by match
  • Dhakafix reserves the right to limit or refuse any bet

Odds Changes

Odds in live betting can change at any moment. Your bet will be settled at the odds displayed at the time your bet is confirmed.

Event Cancellation or Postponement

If an event is cancelled or postponed, bets will be settled in accordance with Dhakafix's own policy. Cancelled event bets are generally refunded, though decisions may vary under special circumstances.

Warning: If incorrect odds are displayed due to a technical error, Dhakafix reserves the right to void the bet or re-settle it at the correct odds.

Betting Limits

To promote responsible betting, Dhakafix allows each account to set daily, weekly, or monthly betting limits. Higher limits may apply for VIP members.

4. Deposits & Withdrawals

Deposit

  • Dhakafix accepts deposits via Mobile Pay, Nagad, Rocket, and bank transfer
  • Minimum deposit ৳500
  • Deposits are credited to your account instantly
  • No additional charges on deposits
  • Only payment methods registered in your own name may be used

Withdrawal

  • Minimum withdrawal amount is ৳1,000
  • Withdrawals may take between 2 and 6 hours to process
  • Withdrawals can only be made to the same payment method used for the deposit
  • Large withdrawals may be held pending KYC verification

Dhakafix complies with international anti-money laundering regulations. Additional verification may be required for unusual transactions.

Currency

Dhakafix processes all transactions in Bangladeshi Taka (BDT/৳). Conversion rates will apply for transactions in other currencies.

5. Bonuses & Promotions

Dhakafix offers a range of bonuses and promotional offers. Each bonus comes with its own terms, which are clearly communicated at the time the bonus is issued.

General Bonus Rules

  • Bonus funds cannot be withdrawn directly — specific wagering requirements must be met first
  • Each bonus can only be claimed once, unless otherwise stated
  • If bonus abuse is detected, the bonus will be forfeited and the account suspended
  • Attempting to claim bonuses through multiple accounts is strictly prohibited

Welcome Bonus

New members can receive a welcome bonus of up to 100% on their first deposit. To qualify, the minimum deposit requirement must be met and wagering must be completed within the specified timeframe.

Bonus Validity

Every bonus has a set expiry date. Any unused bonus will be automatically cancelled once it expires.

Dhakafix reserves the right to modify, limit, or discontinue any bonus offer at any time. The terms of ongoing bonuses may also be updated as needed.

6. Prohibited Activities

The following activities are strictly prohibited on Dhakafix. Any violation will result in immediate account closure and funds may be forfeited:

  • Operating multiple accounts under the same person's name
  • Creating an account using another person's identity
  • Placing bets using bots or automated software
  • Exploiting weaknesses in the bonus system (Bonus Abuse)
  • Money laundering or suspicious financial transactions
  • Attempting to breach the platform's security systems
  • Harassing other users or staff
  • Involvement in match fixing or any illegal activity
  • Accessing the platform from a restricted region using a VPN or proxy

Dhakafix uses advanced technology to detect suspicious activity. Where prohibited conduct is proven, Dhakafix also reserves the right to pursue legal action.

7. Account Closure & Suspension

Dhakafix may suspend or permanently close an account under the following circumstances:

  • Breach of Terms & Conditions
  • Involvement in prohibited activities
  • If requested verification documents are not provided
  • If you have concerns about your account's security
  • At the user's own request (Self-exclusion)

Self-Closure of Account

If you wish to take a break from betting, you can contact Dhakafix customer support to temporarily or permanently close your account. We are fully committed to responsible betting.

Refunds

If an account is closed for reasons other than a rule violation, any remaining balance (excluding bonuses) will be returned. Funds may be temporarily held during an ongoing investigation.

8. Responsible Betting

Dhakafix believes betting is entertainment — not an addiction. That's why we offer a range of responsible betting features:

  • Deposit Limit: Daily, weekly, or monthly maximum deposit limits can be set
  • Betting Limits: A maximum stake limit can be set for each bet
  • Cooling-Off Period: Option to temporarily suspend betting for a set period
  • Self-Exclusion: Account suspension for an extended break
  • Reality Check: Regular reminders on time and money spent

If you or someone you know is struggling with a betting addiction, please reach out to our Responsible Gaming Visit the page.

9. Privacy & Security

Dhakafix takes the protection of your personal data very seriously. To learn more about our privacy practices, Privacy Policy View the page.

  • Your data is protected by SSL encryption
  • Personal information is never sold to third parties
  • Information may be shared only when legally required or necessary
  • You have the right to request access to, correction of, or deletion of your personal data

10. Limitation of Liability

Dhakafix is not liable for the following:

  • Losses due to technical issues, server downtime, or internet connectivity problems
  • Third-party payment gateway issues
  • Losses due to unauthorized access (where caused by your own negligence)
  • External events such as natural disasters or government directives
  • Financial losses resulting from betting decisions

In the event of any dispute, Dhakafix's decision shall be considered final, though users may request a review through the formal complaints process.

11. Changes to Terms

Dhakafix reserves the right to update these Terms & Conditions at any time. Users will be notified of significant changes via email or SMS.

Continued use of Dhakafix after any changes have been made will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

Keep your account's email address and mobile number up to date so you receive important notifications on time.

12. Contact

If you have any questions or concerns regarding these Terms & Conditions, please get in touch:

  • Email: support@dhakafix.app
  • Live Chat: Chat with us directly on the Dhakafix website
  • Time: Support available in Bangla, 24 hours a day, 7 days a week

Our support team typically responds within minutes. We're always on hand to help resolve any issue you may have.

Why Dhakafix is Trusted

Our commitments and policies that keep you protected

Transparent Policies
All Dhakafix rules are written in plain, simple English. No hidden conditions, no complicated legal language — what you see is what applies.
Maximum Security
Your account and funds are protected by SSL encryption, two-factor authentication, and an advanced fraud detection system.
Fast Payments
Deposits are instant and withdrawals take up to 6 hours. Transact via Mobile Pay, Nagad, and Rocket with no hidden charges.
24/7 Bangla Support
Our Bangla-speaking support team is always here to help. Reach us via live chat or email and expect a response within minutes.
Responsible Betting
Deposit limits, self-exclusion, and cooling-off periods — Dhakafix gives you all the tools to stay in control of your betting.
Fair Play Guarantee
Dhakafix's odds and results are fully transparent. There is no manipulation — every bet is settled strictly according to the established rules.
Get Started Today

Got the rules? Now Bet with Confidence

Everything on Dhakafix is transparent and straightforward. Register, claim a 100% bonus on your first bet, and enjoy the best betting experience in Bangladesh.

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