Everything you need to know about how your personal data is collected, why it's used, and how it's kept safe — explained in plain, simple English.
In short: Dhakafix never sells your data. Protecting your privacy is our responsibility, and we take it with the utmost seriousness.
Dhakafix (dhakafix.app) is a trusted online betting platform for users in Bangladesh. Our privacy policy explains what information we collect and how we handle it when you browse our website, register, or place bets.
This Privacy Policy has been developed in accordance with international data protection standards. By using any Dhakafix service, you agree to this Privacy Policy.
We want you to know exactly where your data goes, why it goes there, and what rights you have. No hidden clauses — everything is laid out plainly right here.
Dhakafix collects two types of information — what you provide directly, and what is gathered automatically while you use our services.
| Data type | When it's collected |
|---|---|
| Full Name | At the time of registration |
| Date of birth | For age verification |
| Mobile number | For account communications |
| Email address | For account verification and notifications |
| Identity Information | For KYC verification |
| Payment Information | On deposits & withdrawals |
We will never collect your social media passwords, bank PINs, or ATM details — not now, not ever.
Dhakafix uses your information only for lawful and necessary purposes. We will never misuse your data.
You can opt out of promotional emails or SMS at any time — either through your account settings or by contacting our support team.
The Dhakafix website uses cookies — small files stored in your browser that help improve your experience.
You can disable or delete cookies through your browser settings. Note that disabling essential cookies may prevent Dhakafix from functioning properly. Manage your cookies via the settings in Chrome, Firefox, or Safari.
Dhakafix Never sells your personal information. However, your information may be shared in certain specific circumstances:
When sharing data with third parties, we ensure they adhere to the same privacy standards. All our partners are contractually bound to keep your information secure.
Your data is never sold to advertising companies or data brokers — that is our firm policy.
Dhakafix uses industry-leading technology to keep your data safe.
All data is retained while your account is active. After account closure, certain information is kept for up to 5 years as required by law, then securely deleted.
You can help too: Keep a strong password, never share it with anyone, and report anything suspicious to us immediately.
Dhakafix respects your data rights. You have the following rights:
Right to know what information we hold about you
Right to request correction of inaccurate information
Request deletion of data under certain circumstances
Object to the use of your data for specific purposes
Right to a copy of your data
Right to withdraw consent at any time
To exercise these rights, please support@dhakafix.app. We generally respond within 30 days.
Dhakafix strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors.
If we become aware that a minor has created an account, it will be closed immediately and all collected data will be deleted.
If you believe a child is using Dhakafix, please contact us immediately.
Dhakafix may update this Privacy Policy as needed. For significant changes, we will:
Continuing to use Dhakafix after any changes means you accept the updated policy. We recommend checking this page periodically.
For any privacy-related questions, concerns, or requests, get in touch with us:
We typically respond to privacy requests within 72 hours. For urgent security matters, you can expect an even faster response.
For more details, visit our Terms & Conditions and Responsible Gaming Also read our policy.
The core pillars of our privacy protection
Your privacy and security are our top priority at Dhakafix. Register today and join Bangladesh's most trusted betting platform.